Our returns policy is governed by the Consumer Rights Act 2015. This means you can return your item within 30 days is not fit for purpose, not of merchantable quality or not as described even if you have opened it for inspection. It must be returned as new and where possible, in its original packaging along with proof of purchase.

Once we have received the goods back from you, we will give you a refund for the cost of the product plus the delivery charge paid (except for the additional costs arising if you selected a type of delivery other than the least expensive type of standard delivery offered by us).

We may make a deduction from the refund for any loss in value of the goods if the loss is a result of any unnecessary handling by you.

Refunds can take up to 10 days for us to process card once we’ve received your returned item, and this does not include any processing time your bank or payment method may themselves take. Refunds can only be refunded back to the method of payment you used for the purchase.
 

We cannot refund/cancel your purchase you return your product without proof of purchase or if any warranty seals have been broken or tampered with and nor can we refund for any product that is a special order made to your specification.